Apply now »
Maxion Division:  Maxion Wheels
Date:  May 8, 2026
Location: 

Ostrava, CZ

Requisition ID:  10550

Global Systems Analyst - Workplace & Unifield Communications

 

Iochpe-Maxion is in constant motion. There are more than 100 years of entrepreneurship and innovation always focused on people. People are the center of our organization, so we want to have the best with us.

For our Global IT Department, we are looking for a Global IT Systems Analyst – Workplace & Unified Communications to join our international IT organization and ensure stable, secure, and future-ready workplace and collaboration services across the company.

 

Global IT Systems Analyst – Workplace & Unified Communications

 

 

Your future role:

As Global IT Systems Analyst – Workplace & Unified Communications, you are responsible for the end-to-end lifecycle, operation, and continuous improvement of global workplace and UC services that are mission-critical for daily business operations. You act as a technical expert, service owner, and project contributor in a globally standardized IT environment.

Your key focus areas include (but are not limited to):

  • Modern Management (SCCM, Intune and EntraID)
  • Software lifecycle management (software packaging, update and decommission)
  • Messaging, video conferencing, and voice services (Zoom and Teams)
  • Microsoft 365 services and collaboration solutions
  • Workplace & Unified Communication platforms

Global Workplace & UC Services

  • Operate, monitor, and maintain global Workplace & Unified Communication systems and related infrastructure.
  • Ensure system availability, performance, security, and compliance with global IT standards.
  • Perform lifecycle management activities including patching, upgrades, and configuration changes.

Service Operations & Support

  • Provide L2 support for Workplace & UC related incidents, requests, changes, and problems.
  • Work according to ITIL-aligned service management processes (Incident, Change, Problem, Asset Management).
  • Coordinate and escalate issues with external vendors and internal global teams.
  • Ensure timely resolution of tickets in line with defined OLAs and SLAs.

Documentation, Training & Knowledge Sharing

  • Create, maintain, and publish standard operating procedures (SOPs) and technical documentation.
  • Deliver training and knowledge transfer to local IT teams and key users.
  • Communicate service changes and updates clearly to stakeholders and end users.

Projects & Continuous Improvement

  • Participate in and support global IT projects related to Workplace, Unified Communications, and IT Operations.
  • Coordinate technology demands with global IT architects and service owners.
  • Contribute to roadmap execution, standardization, and continuous service improvement initiatives.

 

Your profile:

Education & Experience

  • Bachelor’s degree in Computer Science or a related field, or equivalent professional experience.
  • 5–8 years of experience in a similar role within a global, multi-national IT environment.
  • ITIL Foundation certification or comparable service management background.

Technical Expertise

  • Strong hands-on experience with Microsoft technologies such as:
    • Active Directory, Domain Controllers, SCCM, SCOM
    • Microsoft Exchange and Microsoft 365
    • Endpoint, hardware, and workplace software environments
  • Experience with chat, voice, and video conferencing solutions (e.g. Microsoft Teams, Zoom, VoIP platforms).
  • Solid understanding of mobility and UC security solutions (e.g. Intune, ATP, Proofpoint).

Languages

  • Fluent English (international working environment)

 

 

What we offer:

  • A global role with exposure to international IT projects and stakeholders.
  • Long-term perspective in a stable, globally operating industrial organization.
  • Opportunities for professional growth, learning, and certification development.
  • Modern workplace environment and collaboration with experienced global IT teams.

 

 

Join us and become part of our global success story!

 

Equal Opportunity Statement

Iochpe-Maxion maintains a written and widely distributed policy on equal employment opportunity. The company recruits, hires, trains, promotes, administers policies, bases decisions and conducts all personnel activities without regard to race, color, religion, gender, sexual orientation, age, national origin, disability (to the extent an undue hardship is not imposed), status as a covered veteran or other legally protected status, in accordance with applicable federal, state and local laws.

 

Apply now »